Question 1

Do I need to be 21+ to order?

Accepted Answer

Yes. All recipients must be 21 or older. A government-issued ID will be required at delivery.

Question 2

Where do you ship?

Accepted Answer

We ship to most US states. Some states have alcohol restrictions — we'll let you know at checkout if your address is not eligible.

Question 3

How long does shipping take?

Accepted Answer

Standard ground shipping is 3–7 business days. Wine Club members receive priority shipping.

Question 4

What if a bottle arrives broken?

Accepted Answer

Email us within 48 hours with a photo and we'll replace or refund — no questions asked.

Question 5

Can I cancel my Wine Club membership?

Accepted Answer

Yes — anytime from your account dashboard. You can also skip a shipment with one click.

Question 6

Do you offer custom labels?

Accepted Answer

Yes, for orders of 25+ bottles. Visit our Corporate Gifting page for details.

Question 7

How should I store my wine?

Accepted Answer

Store bottles on their side in a cool, dark place (ideally 55°F / 13°C) away from vibration and direct light.

Question 8

Are your wines vegan / organic?

Accepted Answer

Most of our reds and whites are vegan-friendly. Organic certification varies by vintage — check the product page for details.

Frequently asked questions